Frequently asked questions about Ozpeopletrace's Australian people search services

Frequently Asked Questions

How can I be assured that Ozpeopletrace is a licensed Australian people finder?

We use only licensed private investigators to find someone in Australia. Contact us if you wish to check license numbers.

Will you do an Australian people search for international clients?

An Australian people finder is a specialist investigator with skill, expertise, and training. For this reason we are often employed to find people Australia-wide by clients in countries all around the world, and enjoy an 84% success rate.

How do you find people Australia-wide?

We find people in Australia using specialized databases that are not available to the public to cross-reference a person's information. This information is augmented with data from federal and state government records plus other public access records.

Other techniques and resources may also be used by our specially trained private investigators during an investigation. We use only legal and ethical methods to find people in Australia. Plus, we know the clues to look for!

How long will finding people in Australia take?

Depending on the complexity of the search and the amount of information provided by the client, an Australian people search normally takes 10-15 working days to complete, although some difficult cases take longer.

If you have an urgent need to find a person in Australia, we have a Priority search, where your case will be put ahead of the others we are working on. Contact us for more information.

How much will it cost to find a person in Australia?

A straightforward Australia people search can often be completed for $198 to $220, however, if our starting information is limited, expensive searches of public records need to be done, or based on our experience we feel that an investigation will take longer, a higher fee is quoted. You will be provided with a form quote and asked for pre-payment before any tracing is commenced Contact us for a FREE Assessment

For more information, see our Payment Options for people search services in Australia.

My quote may ask me to pay a retainer to find people in Australia. Why is this?

Some complex Australian people search investigations require that you pay a retainer. The retainer covers the initial costs of the Australia people search, and assures us we will be paid for the costs we outlay on your behalf. You will be provided with a detailed invoice and asked to make further payments as the investigation progresses.

Can I find someone in Australia myself and save paying Ozpeopletrace, for an investigation?

Yes you can, however you will not have access to the resources we use, or have the knowledge and experience we have of finding people in Australia. An Australian people finder can complete the search much more quickly and, most likely, at a lower cost. See our article on how to find someone in Australia.

Will you do a confidential search and give the results solely to me?

When we find someone in Australia, we use tact and discretion and results are generally provided to you, however, we always reserve the right to inform the person being sought and ask whether they want their whereabouts revealed to you. This applies if we become aware of any restraining orders being in place, or we have reasons to believe that disclosing a person's whereabouts may put them at risk.

My credit card is with a foreign bank. How will I pay in $AUD?

Your credit card can be used to pay for our services regardless of your country of residence. The banks automatically handle the currency conversion and the amount charged to your credit card will be in $AUD and the transaction will appear on your statement in your own currency.

What options do I have for payment?

You can pay for your Australia people search by credit or debit card, Visa, Mastercard or Bankcard, using our Secure Credit Card Payment Gateway. If you prefer, you can send us your details by fax, or in two separate emails instead. PayPal is also accepted. Australia Post money orders and Australian bank checks are accepted. If the above methods are unsuitable please Contact us to arrange possible alternatives.

Is it safe to pay by credit card?

Our credit card payment page is protected by a 128 bit encrypted SSL certificate. You can point your cursor over the Trust Seal at the top of the page to ensure you are paying Ozpeopletrace, and look for the padlock symbol at the bottom of the page to ensure it is secure. However, if you are uncertain, you are welcome to Contact us and we can suggest alternative methods for you to pay for your search services.

Why not let us assist you with your people search?

Click here to request a search today.